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Our Commitment to Privacy
Niceology values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Niceology.
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
What kind of information does Niceology collect?
We collect information, such as name, e-mail and postal addresses, and telephone numbers from you when you visit our website or one of our stores, place an order online or by phone, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online or by phone and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates.
How does Niceology use my information?
When you place an order or make a purchase from Niceology, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, over the phone), we may use your personal information to send you e-mails, postal mail, or telephone regarding our products, services, contests and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Does Niceology share my information with third parties?
We contract with service providers to maintain and manage our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.
In addition, when we team up with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Both Niceology and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.
When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Niceology may still need to contact you, for example, to notify winners and to fulfill promotional obligations.
In the unlikely event of a sale of some or all of our business, Niceology will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
Niceology reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Niceology, its affiliates, and others.
Niceology has taken measures to ensure that shopping with us is a safe and enjoyable experience for our valued customers. Our partners, who provide us with credit card processing take care to assure that your information is encrypted. In most cases, we partner with providers who use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online is just as safe as giving your credit card number over the telephone.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click "Your Account" at the bottom of any page, sign in when prompted to do so, and you'll be able to edit your personal information.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Niceology.
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
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